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Privacy Policy

Data Privacy Statement

 

The purpose of this data privacy statement is to inform you, as the user, about the gathering of personal data on this website. We therefore place great value on all the essential information concerning the protection of your data being presented in the most transparent way possible. Should anything nonetheless be unclear to you, or should you have any questions, and thus a need for clarification, please do not hesitate to contact us.

 

A. CONTROLLER

The Controller, within the meaning of the General Data Protection Regulation (Art. 4(7) GDPR) and the other national data privacy laws, as well as any other provisions under data protection law, is:

 

Rönsberg GmbH & Co. KG

SchwesterSchwester

Mantiusstraße 12

23879 Mölln

E-Mail: info@schwester-schwester.de

Full provider details: www.schwester-schwester.de/en/imprint

 

These contact details are thus relevant for all matters of a data privacy nature relating to this website, as well as any claims on your part under data privacy law.

  

B. GATHERING AND STORING OF PERSONAL DATA WHEN VISITING OUR WEBSITE

We are informing you below about the procedures that take place when accessing our website that are relevant under data protection law.

 

1. Logfiles

Every time you access our website, we automatically gather data and information from the computer system that you use to access the website.

 

In the process, the following data is gathered:

 

(1) Information on your browser type and the browser version used

(2) Information on your operating system

(3) Information on your Internet Service Provider

(4) The date and time of your access

(5) Websites from which your system accesses our website

(6) Websites that are accessed by your system via our website

 

The data is stored in the log files of our system. Not affected by this are your IP address or other data which enable the data to be assigned to you. This data is not stored together with other personal data of yours. The legal basis for the temporary storage of this data is Art. 6(1)(f) GDPR.

 

Both the gathering of data and the saving of data in log files are absolutely necessary for the provision and operation of our website. Therefore, you do not have the option to object.

 

  

2. Cookies

We deploy so-called “cookies” on our website. These are small files that your browser creates automatically and which are stored on your computer system if you visit our site. Cookies do not harm your computer system, and do not contain any viruses, Trojan horses or other malware.

 

We deploy cookies in order to improve our website, thus, for example, to design it to be more user-friendly and adapt it to users’ interests.

 

In that respect, the following data is stored in the cookies and transmitted:

 

(1) Language settings

(2) Login details

(3) Making use of website functions

 

The data gathered in this way is pseudonymised by means of technical precautions. It is therefore not possible to allocate the data to you. The data is not stored together with any other personal data.

 

The data processed by cookies is necessary for the purposes mentioned, in order to protect our legitimate interests, as well as those of third parties, pursuant to Art. 6(1)(1)(f) GDPR.

 

Most browsers accept cookies automatically. In order to prevent this, you may, however, configure your browser in such a way that no cookies are stored on your computer system, or that a notice always appears before a new cookie is placed. Completely deactivating cookies may, however, lead to you not being able to use all the functions of our website.

 

 3. Usercentricts Consent Management Platform

We use the service “Usercentrics” from GmbH, Sendlinger Str. 7, 80331 Munich, to manage cookies and the settings of visitors. When you use this service for setting your cookie preferences, the following data will be processed by you:

 

(1)    Device information

(2)    Browser information

(3)    Anonymized IP address

(4)    Opt-in and opt-out dates

(5)    Date and time of the visit

(6)    Request URLs of the website

(7)    Page path of the website

(8)    Geographical location

 

The legal basis for data processing is Art. 6 (1) lit. c GDPR, since the collection of cookie settings is necessary to fulfil a legal obligation.

 

Usercentrics’ privacy policy is available here: https://usercentrics.com/privacy-policy/

  

4. Website analysis

We use the “Google Analytics” service on this website. This is a web analysis service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland.

This service enables us to create pseudonymised usage profiles and use cookies (see Clause B. 2). The information generated by the cookie on your use of this website, such as

 

(1) Browser type/version

(2) Operating system

(3) Referring URL (the page visited previously)

(4) Time and country of the server request

 

may be transmitted to a server of Google Inc. in the USA and stored there. These servers are operated by Google Inc., USA, so that a transmission of the data to the USA cannot be ruled out. An adequate level of data protection is achieved through the use of standard contractual clauses of the EU Commission within the meaning of Art. 46 Para. 2 lit. c) GDPR guaranteed. The information will be used to evaluate the use of the website, compile reports on the website activities, and provide further services associated with the use of the website and the Internet for market research purposes and to design these web pages in line with requirements. This information may also be transmitted to third parties, in so far as such is required by law or if third parties process such data by order. Your IP address will never be merged with other data of Google. The IP addresses are anonymised, so that the allocation of data will not be accessible to anyone.

 

You can prevent cookies from being installed by adjusting a corresponding setting in the browser software. We would like to point out that, in such a case, it may not be possible to use all the functions of this website in their entirety.

 

You can, moreover, prevent generation of the data by the cookie which relates to your use of the website from being recorded, as well as the processing of such data by Google Inc., by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en).

 

As an alternative to the browser add-on, in particular with browsers on mobile terminals, you can additionally prevent your data from being recorded by Google Analytics by clicking on this link: An opt-out cookie is placed, which prevents your data from being recorded when visiting this website in future. The opt-out cookie only applies in this browser, and only to our website, and will be placed on your device. If you delete the cookies in this browser, you need to re-set the opt-out cookie.

 

 The cookies are stored for a period of 14 months.

 

For the optimisation and evaluation of our website, it is necessary to deploy Google Analytics pursuant to Art. 6(1)(F) GDPR. You can, via the following link, prevent the data from being gathered (opt-out): http://www.google.com/ads/preferences

 

5. Website marketing

(1) Google AdWords

We use the “Google AdWords” marketing service on this website. This service is provided by Google Ireland Limited. (https://www.google.de/intl/de/about/) (Gordon House, Barrow Street, Dublin 4, Irland).

 

This service enables us to place advertisements concerning our content with greater precision and evaluate them according to users’ interests. This is done by deploying cookies (see Clause B. 2.), which are stored on your computer system if you came to our website via a Google advertisement (a so-called “conversion cookie”). That makes it possible to track from which page you were re-routed. The service is, however, not aimed at identifying you personally. Your data may be transferred to a server in the USA and stored there. These servers are operated by Google Inc., USA, so that a transmission of the data to the USA cannot be ruled out. An adequate level of data protection is achieved through the use of standard contractual clauses of the EU Commission within the meaning of Art. 46 Para. 2 lit. c) GDPR guaranteed.

 

If you would prefer not to take part in the tracking procedure, you can also reject the placing of a cookie that would be required for this – for instance by setting your browser accordingly, so that the automatic placing of cookies is deactivated. You can, however, also deactivate cookies for conversion tracking, by setting your browser in such a way that cookies from the domain www.googleadservices.com are blocked. You will find Google’s data privacy briefing on the conversion tracking here: (https://services.google.com/sitestats/en.html).

 

Such advertising efforts are necessary in order to assess our website and optimise the advertising efforts in accordance with Art. 6(1)(f) GDPR. You can, via the following link, prevent the data from being gathered (opt-out): http://www.google.com/ads/preferences

 

(2) Facebook-Pixel

In addition, we use an advertising measure of the Facebook network, the so-called “Facebook Pixel”. This is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. This concerns a script (“pixel”), that we use on our website. If you are simultaneously logged into the website of Facebook Ireland Ltd. when visiting our website, Facebook Ireland Ltd. may recognise that you have visited our website. That means that advertisements that are more targeted, and therefore more in line with your interests, can be shown on the network of Facebook Ireland Ltd. It can also be ascertained from that whether any users (and which ones) have been routed to our website by clicking on an advertisement in the network of Facebook Ireland Ltd.

 

We cannot guarantee that Facebook will also process the data in the USA. In this case, an adequate level of data protection is achieved through the use of standard contractual clauses of the EU Commission within the meaning of Art. 46 Para. 2 lit. c) GDPR guaranteed (http://www.facebook.com/help/566994660333381).

 

You can infer the purpose and scope of the gathering of data and the further processing and use of the data by Facebook Ireland Ltd., as well as your rights and setting options for protecting your privacy in this respect from Facebook Ireland Ltd.’s data privacy policy (https://www.facebook.com/about/privacy/). You can adjust the settings for the Facebook advertisements yourself (https://www.facebook.com/settings?tab=ads).

 

This advertising measure of Facebook is necessary to promote our website and optimise the advertising efforts pursuant to Art. 6(1)(f) GDPR. Inter alia using the following links to pages of third party providers, you can prevent data from being gathered (opt-out): NAI – http://optout.networkadvertising.org/ or EDAA http://www.youronlinechoices.com/uk/your-ad-choices/

 

 

(3) Instagram

We have also integrated a plugin of the social media platform Instagram. The platform and the plugin are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA.

 

An adequate level of data protection is achieved through the use of standard contractual clauses of the EU Commission within the meaning of Art. 46 Para. 2 lit. c) GDPR guaranteed.

 

If you are logged into Instagram, this information is also allocated to your user account (you can prevent this by logging out from Instagram before visiting our site).

 

You can view the data privacy statement of Instagram here: https://www.instagram.com/about/legal/privacy/

 

6. Webfonts

Fonts that are not stored by us are integrated on the page. These fonts are provided by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).

 

When the integrated fonts are displayed, your IP address is transmitted to the provider of these fonts.

 

Google's data protection declaration can be viewed here: https://www.google.com/policies/privacy/

 

You can opt-out from Google here: http://www.google.com/ads/preferences

 

The data is processed based on our legitimate interest, the optimization of our internet offer according to Art. 6 Para. 1 lit. f. GDPR.

 

C. Newsletter

We offer to send a newsletter, in which we inform the recipients about our services (newsletter subscription). To receive this newsletter, you need to register on our website for it. The data entered by you within the context of registering will be transmitted to us and only used to send you the newsletter.

 

This concerns the following:

 

(1) The e-mail address specified by you

(2) The IP address of the computer system used by you

(3) The date and time of the registration

 

We need your e-mail address to deliver the newsletter to you. The remaining information is necessary to prevent abuse of our services, but also of the e-mail address specified.

 

The voluntary details serve the purpose of being able to inform you more precisely about our website. These details are, however, not necessary for the newsletter to be sent.

 

To send it, we use the services of „sendinblue“, ein Angebot der Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin (Germany). The above-mentioned data is transmitted to this company within the context of the contract data processing under Art. 28(3)(S. 1) GDPR, i.e. this data is not used by the company to write to you directly or to pass on the data to third parties.

 

We evaluate the user conduct in regard to our newsletter mailings and can ascertain how many of the newsletters are opened and how many clicks are made within them. We can allocate this conduct to the individual recipients of the newsletters. This is done with the aim of making our newsletter more interesting and adapting it to the requirements of any prospective buyers.

 

Before the registration to receive our newsletter is despatched, your consent will be obtained and reference is made to this data privacy statement (Art. 6) (1) lit. a GDPR).

 

It is possible to terminate the subscription at any time, which is equivalent to an objection to the data processing and option to have the data removed. For this purpose, a corresponding unsubscribe link is to be found in every newsletter sent by e-mail.

 D. Uptain

We are using a Java-Script Plugin from uptain GmbH (‚uptain-Plugin‘ https://www.uptain.de) for the improvement of the interaction with our visitors. This allows us to analyse your use of the website and improve the customer approach (e.g. via a dialogue window). We collect information about your usage behaviour, including cursor movement, length of stay, clicked links and (if applicable) information provided. The legal basis for the processing is our legitimate interest in direct marketing and providing our website (Art. 6 Abs. 1 lit f GDPR). As a processor uptain GmbH is acting on our behalf and is strictly bound by our instructions. We will not transfer the information to third parties (unless we are obliged by applying law). If and to the extend the information collected by the uptain-Plugin contains personal data this data will be deleted immediately after your visit to our website.

You may deactivate uptain by clicking on the following link: https://www.schwester-schwester.de/en/privacy-policy?__up_tracking_unsubscribe

E. Trusted Shops Reviews

The Trusted Shops “Trustbadge” is integrated on some of our websites to display our ratings collected by Trusted Shops. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str.15C, 50823 Cologne (Germany).

 

When the Trustbadge is visible, the web server automatically saves a server log file, that contains your IP address, the date and time of the visit, the amount of data transferred and the requesting provider (access data). This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site.

 

According to Art. 6 (1) lit. f GDPR to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, in an optimal marketing of our offer.

 

F. Comments

You have the option to leave comments and contributions to articles. This is possible without registering or providing personal data.

 

However, based on our legitimate interests, it is possible that we process the information provided by users for the purpose of spam detection. This can include your anonymized IP address.

 

The data provided in the context of the comments will be stored permanently by us until the user objects.

 

The processing takes place based on our legitimate interest from Article 6 (1) lit. f GDPR for conducting business activities and for spam detection.

 

G. TAKING UP CONTACT

You can get in touch with us electronically by e-mail. In this case, the data that you send us by e-mail will be transmitted to us and saved by us.

 

This concerns the following:

 

(1) Your name

(2) Date of taking up contact

(3) Your e-mail address

(4) Any further data, provided that you give it

 

If you write us an e-mail and are interested in our services, the legal basis for the data processing is Art. 6(1)(b) GDPR.

 

This data, transmitted to us, will only be used for handling the conversation, and not passed on to third parties.

 

We will delete this data once it is no longer required for the respective purpose. In other words, if the e-mail exchange with you has been terminated and we have addressed your concern in full.

 

You at any time can revoke the consent to the processing of your data. For this purpose, please contact us using the above-mentioned options. In the event of a revocation, all your personal data that has been stored for the purpose of taking up contact with you will be deleted.

 

 H. CONCLUSION OF THE AGREEMENT AT THE WEB SHOP

The following information relates to handling your data in connection with an order from the web shop on our website.

 

User account

You can set up a user account with us while ordering. The data specified by you in this respect will only be used for the purposes of making use of the offer. The data stored during the registration is not passed on to third parties, if no order has been placed at the shop simultaneously with the registration.

 

The following data is stored when you register:

 

(1) Your IP address

(2) Date and time of the registration

(3) Your name

(4) Your address

(5) Your e-mail address

 

By registering on our website, you can submit orders in future without having to give your data all over again.

 

Before the registration is despatched, your consent is obtained and reference is made to this data privacy statement (Art. 6)(1) a GDPR).

 

It is possible to delete the user account, which is equivalent to an objection against the data processing and to an option to have the data removed, at any time. Any data arising from any contractual relationship is, however, not covered by this.

 

Ordering

Should you place an order on our website, we will use the data provided by you to process the order and fulfil our contractual obligations.

 

The following data, which is necessary to fulfil the contract, is saved when you order.

 

(1) Your IP address

(2) Date and time of the registration

(3) Your name

(4) Your address

(5) Your e-mail address

 

The legal basis for the processing of this data results from Art. 6(1) b GDPR.

 

Payment transaction

To carry out the payment transaction, we use third party payment provider. Besides the payment data (your bank details for the direct debit or your credit card details), the following data is also processed:

 

(1) Your name

(2) Your address

(3) Your e-mail address

(4) IP address

 

The specified payment data and the other data will not be passed on by us or the payment provider to third parties who are not involved in the performance of the contract and the processing of the payment. Please note that payment providers can work with credit reporting agencies. It is therefore possible that your data will be transmitted to the companies named by the payment providers in their privacy policy.

 

The legal basis for the storage and processing of this data follows based on the concluded contract from Art. 6 Paragraph 1 lit. b GDPR.

 

You have the option to object to the processing of your data at any time. Please use the contact options mentioned above. In the event of an objection, all of your personal data will be deleted, unless there is a statutory retention period to the contrary.

 

The following payment providers can be used:

 

PayPal: This is a service provided by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. You can view PayPal's data protection declaration here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE

 

Amazon: Amazon Payments Europe s.c.a., 5 Rue Plaetis, L-2338 Luxembourg, offers the “Amazon Pay” service. You can find more information about the privacy policy of Amazon Pay at the following URL: https://pay.amazon.de/help/201751600

 

Shipment service provider

The goods ordered are shipped via the company named on the website. We pass on the following data to the shipment service provider for this purpose:

 

(1) Your name

(2) Your address

 

The legal basis for the storage and processing of this data results from Art. 6(1)(b) GDPR.

 

You at any time can revoke the consent to the processing of your data. Please, for this purpose, contact us using the above-mentioned options. In the event of a revocation, all your personal data will be deleted, if no statutory archival period prevents it.

 

I. PROCESSING IN THIRD COUNTRIES IN GENERAL

Insofar as and unless otherwise stated above, your personal data will be processed in countries outside the European Union (EU) or the European Economic Area (EEA) exclusively based on the legal requirements according to Art. 44 GDPR. In the present case, this is exclusively the case either based on an adequacy decision by the European Commission (Art. 45 GDPR) and / or on the basis of suitable guarantees (Art. 46 GDPR).

 

J. GENERAL RETENTION PERIOD

In general, personal data is only stored for as long as it is necessary to fulfil the purpose of data collection or to comply with the respective statutory retention period. After the purpose no longer applies or the deadline has expired, the data will be deleted.

 

K. RIGHTS OF DATA SUBJECTS

In so far as we have processed personal data of yours, you are the data subject within the meaning of the GDPR, and you have the following rights in relation to us:

(1) Art. 15 GDPR – You can request information about your personal data processed by us. You can in particular request information about the purposes of the processing, the category of personal data, the category of recipients to who your data has been or will be disclosed, the scheduled duration of storage, the existence of a right of correction, deletion, limitation of the processing or opposition, the existing of a right of appeal, the origin of your data, in so far as it was not gathered by us, and also the existence of automated decision-making, including profiling and any meaningful information on the details of the latter;

(2) Art. 16 GDPR – you may request the immediate correction of incorrect data or completion of your personal data stored with us.

(3) Art. 17 GDPR – you may request the deletion of your personal data stored with us, unless the processing is necessary in order to exercise the right of freedom of expression and information, for fulfilling a legal obligation, on grounds of the public interest or in order to assert, exercise or defend legal claims.

(4) Art . 18 GDPR- you may request that the processing of your personal data to be limited,

– in so far as the accuracy of the data is disputed by you,

– the processing is illegitimate, however you refuse to have it deleted and we no longer need the data,

– however you need it to assert,

– exercise or defend legal claims or you have filed an objection to the processing under Art. 21 GDPR;

(5) Art. 20 GDPR – you may obtain your personal data that you have provided us with in a structured, prevalent and machine-readable format, or to request the transmission of it to another officer.

(6) Art. 7(3) GDPR – you may revoke your consent, previously granted to us, at any time. The consequence of this is that we can no longer, in the future, continue the data processing that was based on such consent.

(7) Art. 77 GDPR – You may complain to a supervisory authority. You can usually, for this purpose, contact the supervisory authority at your usual place of residence or place of work or our place of business.

 

L. THE RIGHT OF OPPOSITION

Should your personal data be processed on the basis of justified interests pursuant to Art. 6(1)(1)(f) GDPR, you are entitled, under Art. 21 GDPR, to file an objection to the processing of your personal data, in so far as grounds exist for the latter which arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which will be implemented by us without details of any special situation.

 

If you wish to make use of your right of revocation or right of objection, it is sufficient to send an e-mail to the above-mentioned e-mail address of the responsible person or data protection officer.

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