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General terms and conditions

General Terms and Conditions

 1.       Scope of application, definitions of terms

a)       These General Terms and Conditions of Business (T&Cs) form the contractual basis between the operator of the website www.schwester-schwester.de (hereinafter referred to as “website”) and individuals (hereinafter referred to as “you”). Subject of the website is the sale of home accessories and furniture.

b)      The respective applicable version of the General Terms and Conditions as at the date of concluding the agreement shall be pertinent.

c)       Operator of the website and your contractual partner Rönsberg GmbH & Co. KG, Mantiusstraße 12, 23879 Mölln, Germany (hereinafter referred to as “we” or “us”).

d)      The user’s contractual provisions shall not be a component of the contract, insofar as the provider does not provide express agreement.

 2.       Formation of the contract

a)       The offers on the website are not binding. All offers are valid “while stocks last” unless something else is noted within the product information. Errors remain reserved.

b)      The customer can select goods via the shopping cart and send his order via the “Send order”-button. After placing an order, you will receive an email from us acknowledging that we have received your order. This does not mean your order has been accepted. Your order constitutes an offer to us to buy one or several items.

c)       The contract between you and us will only be concluded when the customer pays the price in advance. If the customer does not pay in advance within one week after submitting the order in the webshop, the order will be cancelled.

 3.       Reservation of title

All goods remain our property until paid for in full.

 4.       Price, Shipping, Payments

a)       All prices are in Euro and include German Value-Added Tax (if applicable).

b)      Unless otherwise agreed, we shall bear the shipping costs.

c)       Payment is made using the options of payment indicated on the website.

 5.       Warranty, Guarantee

a)       The statutory right to defects applies.

b)      There is only a guarantee (within the meaning of § 443 German Civil Code) for the goods delivered by us if this was expressly given in the order confirmation for the respective article.

 6.       Liability

The statutory liability law applies.

 7.       Data privacy

a)       We process your personal data for a particular purpose, and in accordance with the statutory regulations of the GDPR and BDSG. The personal data provided for the purpose of using the platform (such as your name, e-mail address, postal address, and payment details) is used by us to fulfil and execute the agreement. Such data is treated confidentially, and not passed on to third parties who are not involved in the order, delivery, or payment processes.

b)      For more information, please refer to the privacy policy: [https://www.schwester-schwester.de/en/privacy-policy].

 8.       Online dispute resolution platform

The EU commission provides a platform for out-of-court dispute resolution. This provides consumers with the opportunity to resolve any disputes connected to their online order out of court in the first instance. The dispute resolution platform can be found here: http://ec.europa.eu/consumers/odr/.

 9.       Final Provisions

a)       This contract is subject to the law of the German Federal Republic under exclusion of the UN CISG, insofar as no mandatory regulations conflict with this.

b)      The contractual Language is English, insofar as no mandatory regulations conflict with this.

c)       The user can view and print the current terms and conditions on the website. We do not safe the text of the contract.